Return Policy

What is your return policy?

Lauco is pleased to offer us a 30-day return. For detailed return policy, please contact our email:

How do I request a return?

Please visit our Return Portal and look up your order using the order number and the email address associated with the order or login to your account, view your order, and click “Request a return”.

How do I cancel my order?

Order cancellation applies only to orders that have not yet been shipped. Please note that due to the speed of order processing, we may not be able to cancel your order. To request an order cancellation, please contact our customer support team at

When will my credit appear on my credit card?

Please allow 10-14 business days for any refunds resulting from an order cancellation or return to process and appear on your credit card statement.